Here’s everything you need to get up and running - and start earning Rewards.
 
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Please refer to the Security section in the footer of this email for information about this.
 
Your Reward Platinum account Royal Bank of Scotland
 
Dear <Personalised>,

Welcome to your Reward Platinum current account. From today you could earn 3% back in Rewards on the household bills below that you pay by Direct Debit. Simple as that.
 
 
 
Council Tax
 
 
 
Gas
 
 
 
Electricity
 
 
 
 
 
Mobile
 
 
 
Landline
 
 
 
TV Package
 
 
 
 
 
Broadband
 
 
 
Payments for services like maintenance, repairs and insurance won’t earn Rewards.
 
You can keep track of your Rewards and see special offers by visiting MyRewards (where your earned Rewards are collected), or set up your MyRewards account if you haven't done so already.
 
Here are some things you can do now to ensure you’re getting the most from your account.
 
1. Manage your account 24/7 with digital banking.
 
2. Bank on the move by downloading our mobile app (available on selected smartphones with a UK mobile number) - just search ‘Royal Bank’ in your phone’s app store. To use the app you must first be set up for Royal Bank digital banking.
 
3. To start earning Rewards visit rbs.co.uk/switch today and move your Direct Debits in 7 working days (excluding Bank and Public holidays).
 
4. Check out our helpful YouTube videos for help setting up online and mobile banking.
 
5. Visit the Platinum Benefits page to download your National Trust day passes and enjoy a great day out.
 
Don’t forget your benefits
 
Your account also gives you a load of benefits to protect and entertain you and your family. Remind yourself of everything you get here
 
 
 
Worldwide Family Travel Insurance
 
 
 
 
Mobile phone insurance
 
 
 
 
UK car breakdown cover
 
 
 
 
tastecard membership
 
 
 
 
Travel service
 
 
 
 
Travel money service
 
 
 
Please print or save your Terms and keep them safe for your records
 
Benefit Terms   Travel Insurance Terms
 
MyRewards Terms   Your Current Account Terms
 
Our Lending Commitments  
 
 
 
Important changes

On 26 June and 24 July 2017, we’re making some changes to your account, including what you might pay going forward, your account benefits and our unarranged overdraft charges. Full details can be found in the attached:
 
Changes from 26 June   Changes from 24 July
 
The Mobile Phone Insurance Terms have also been rewritten to make them easier to read and understand. These take effect on 26 June and can be found below:
 
New Mobile Phone Insurance Terms  
 
 
 
Earn extra Rewards with our Reward credit card

Our Reward credit card allows you to earn more Rewards. And because you already have a Reward current account we’ll refund your annual credit card fee.

Representative 23.7% APR (variable). Annual fee applies.

To apply you must be over 18, earning over £10k p.a. and be a mainland UK resident.
 
Find out more  
 
 
We think you’ll be happy with your new account. But if you change your mind, you can cancel it within 14 days from getting this email and get a full refund of your monthly account fee. Just pop into your local branch and speak to a member of staff.

Thanks,

Your Current Account team
 
 
Online
 
Just visit
rbs.co.uk/platinumwelcome
 
Branch
 
Call 03457 24 24 24
(Minicom 0800 404 6160)
 
Branch
 
Find your local branch
 
 
Join us on Facebook and Twitter and watch our helpful videos on YouTube
 
 
       
 

About this email

This email is confidential and intended for the addressee only. Please delete if that is not you.

This is a service message designed to keep you informed of important information associated with your account.

Please do not reply to this email as the address is not monitored. Visit our Support Centre if you have any queries and we’ll be happy to help.

Important Security Information

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Royal Bank will NEVER ask for your full PIN or Password when identifying you on the phone or online, and will NEVER ask for Card Reader codes on the phone or when logging in.

Fraudsters may claim to be the bank to try and access security information. If you receive a call or email from Royal Bank that you are suspicious about, cease the call immediately, or forward the email to phishing@rbs.co.uk. Visit rbs.co.uk/security for more information and advice.

The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh, EH2 2YB.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.



RBS RPLU 3 May 2017